FAQs

For individuals, a traditional three-initial monogram places the first name initial on the left, the last name initial larger in the center, and the middle (or maiden) name initial on the right. For married couples who share a last name, the wife’s first initial is typically on the left, the couple’s last name initial larger in the center, and the husband’s first initial on the right. A two-initial monogram using just the first and last initials is also an option. Two-letter monograms are either an individual’s first and list initials or two first name initials.

The text box on our website allows the max amount of characters (including spaces) we can accommodate on each product. If your text does not fit in that box, we unfortunately are unable to embroider it. When the text gets too long, we compromise the quality of the product.

Your options are nearly endless! We adore helping a bride and groom incorporate their custom monogram into the details of their wedding and reception. Visit our Contact Page and scroll down to submit a custom inquiry.

We’d love to help you with your order! Contact us at hello@thistlegifts.com and we’ll get back to you right away.

We love partnering with event planners and interior designers, offering exclusive benefits and specialized pricing that bring timeless luxury to their clients’ celebrations and homes. Please visit our Contact Page and submit a request there, we'll contact you soon to get the process started.

Yes. There are hundreds more thread color options available. If you do not see the thread color you are looking for on our website please contact us directly. We will gladly work with you to identify wonderful fabric and thread options for your project.

Absolutely! We are experts in matching thread colors to fine china. With lots of experience working with wedding planners, brides and interior decorators, we pride ourselves in our extensive database of perfect colors to match your fine china. Please contact us for more information.

Unfortunately orders cannot be changed after they are placed. However, please email us at hello@thistlegifts.com as soon as possible if you would like to cancel your order. We will do our best to catch it before it is in production.

We take exceptional care in fulfilling every order, ensuring each detail is handled with precision. In the rare event that an error occurs on our end with a correctly placed order, we will promptly and graciously make it right. Our commitment is for you to be not only delighted with your purchase, but also with the experience of working with Thistle.

We offer a variety of shipping options including expedited shipping. Once you are ready to checkout you will be able to choose your shipping preferences.

We ship anywhere in the U.S. and are always excited to reach new places. Let us know where you would like to see our pieces next. For international shipping, just reach out with the details and we will do our best to make it happen.

We offer free shipping on all orders over $250.